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Welcome to Indigo Child

The online Marketplace for Crafters, Artisans, craft businesses and DIY products

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Monday - Friday: 09:00 - 17:00 Parklands, Cape Town +27 083 990 0449 admin@indigochild.co.za

Return of Items

Returns Policy

All items are handmade/handcrafted and therefore not perfect .

Please adhere to all care instructions giving my the vendor. We do our best to ensure our products are of good quality. If you have received a completely defected item, please let us know and we will arrange for a refund or exchange from the vendor.

If you have machine washed your item for the first time and the colours have run, we will not be able to refund you. ONLY HANDWASH for the first time, thereafter an extremely gentle cold machine wash should suffice and the colours should not run.

If you have received an incorrect item, we will gladly arrange for a collection and return the correct product to you provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

If you have changed your mind about a product and would like return or swop the item all shipping costs will be for your account. It must be in the original packaging and undamaged and within 7 days of delivery to you.

If you do not like the product and want a refund all shipping costs for collection and delivery will be for your account,  provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

If you would just like to return only part of your order, all shipping costs for collection and delivery will be for your account,  provided it is still in its original packaging and undamaged and within 7 days of delivery to you.

All swops are subject to stock availability.

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This store is currently under construction and is only for testing purposes — no orders shall be fulfilled. Dismiss